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While
there are many similarities between Americans and Chinese, there also are marked
cultural differences. To make Minnesotans aware of some of the cultural nuances,
the Minnesota Trade Office provides a guide offering common protocol
tips [PDF].
Although it's difficult to completely characterize a country's
cultural practices, especially in a country that's experiencing unprecedented
changes, the guide offers basic insights and helpful guidelines.
There also are several respected publications offering practical guidance on appropriate communication and social behavior while dealing with the Chinese. The following publications can be ordered from booksellers online and also may be available at local libraries:
Although not specific to China, the most authoritative publication on protocol is Protocol - The Complete Handbook of Diplomatic, Official and Social Usage by Mary Jane McCaffree, Pauline Innis, and Richard M. Sand.
There are several organizations in Minnesota that provide fee-based training on cross-cultural communications. To request assistance in locating reputable trainers, send an email to Minnesota.China@state.mn.us.